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CCPA/CPRA
This California Privacy Notice supplements our Privacy Policy and applies only to California residents (“consumers”) as defined by the California Consumer Privacy Act, as amended by the CPRA (“CCPA/CPRA”).
Website: https://aurora-flame.com
Business / Company: Alae Capital Ltd (operating as Aurora Flame)
Contact email: contact@aurora-flame.com
Phone: +1 587 330 7921
Mailing address: PO Box 30236, RPO OGILVIE, Whitehorse, Yukon Territory, Y1A 5M2, Canada
Contact page: https://aurora-flame.com/pages/contact
Last Updated: February 22, 2026
Over the past 12 months, we may have collected the following categories of personal information (depending on how you interact with the Site):
Name
Email address
Phone number
IP address
Order number and similar account/order identifiers
Billing address
Shipping address
Products purchased or considered
Order and shipping details
Pages viewed, products viewed, and interactions with the Site
Device and browser information
Cookies and similar technologies
Approximate location inferred from IP address (not precise GPS)
We collect this information directly from you (for example, when you place an order) and automatically through your device and browser when you browse the Site.
We use personal information for the following business and commercial purposes:
To process payments and fulfill orders (shipping, delivery, customer service)
To communicate with you (order updates, support)
To detect, prevent, or investigate fraud and security issues
To improve and optimize our website and services
To measure marketing performance and understand Site traffic
We may disclose personal information to service providers and vendors that help us run our business, such as:
E-commerce platform and hosting (Shopify)
Payment processing providers
Shipping carriers (FedEx / USPS)
Analytics and site performance tools (if enabled on your store)
We disclose information only as needed to provide services (e.g., delivering your order).
Under California law, “sharing” can include disclosing personal information for cross-context behavioral advertising (targeted ads).
Choose the version that matches your setup:
We do not sell your personal information. However, we may share certain identifiers and internet/network activity information for cross-context behavioral advertising.
If you are a California resident, you may have the right to:
Right to Know / Access: request the categories and specific pieces of personal information we collected about you.
Right to Delete: request deletion of personal information (subject to exceptions).
Right to Correct: request correction of inaccurate personal information.
Right to Opt Out of Sale/Sharing: opt out of the sale or sharing of personal information (if applicable).
Right to Limit Use/Disclosure of Sensitive Personal Information: if we collected sensitive personal information and used it beyond what is permitted by law (generally not typical for standard ecommerce).
Right to Non-Discrimination: you will not be discriminated against for exercising your rights.
To exercise your rights, contact us:
Email: contact@aurora-flame.com
Contact page: https://aurora-flame.com/pages/contact
Phone: +1 587 330 7921
Please include enough information for us to verify your identity (for example: your name, email used at checkout, and order number if you have one). We will only use verification information to process your request.
You may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and may also require you to verify your identity directly.
If your browser sends an opt-out preference signal such as Global Privacy Control (GPC), we will process it as a request to opt out of sale/sharing where required and applicable.
(If you want, I can also write the short “Do Not Sell or Share” page text/button copy for your footer.)
We keep personal information as long as necessary for:
order fulfillment
customer support
legal, tax, and accounting purposes
security and fraud prevention
Exact retention periods can vary depending on the type of information and the reason it is kept.
Aurora Flame is not intended to knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.